Terms of Service

Text Message Terms & Conditions

OS CONSULTANTS
Miami, Florida | (786) 646-6376 | www.osconsultants.net
Effective Date: July 03, 2025

🔹 Program Description

Types of Messages Sent to End-Users:

  • Service Updates – IT system status, maintenance notifications, and service alerts
  • Appointment Reminders – Scheduled service calls, consultations, and meetings
  • Technical Support Notifications – Urgent IT issues, security alerts, and system updates
  • Business Continuity Alerts – Backup status, disaster recovery notifications, and critical system information
  • Account Information – Service confirmations, billing reminders, and account updates

We will never send unsolicited marketing messages without your explicit separate consent.

💰 Message and Data Rates May Apply

Standard message and data rates may apply depending on your mobile carrier and wireless plan. OS Consultants is not responsible for any charges from your wireless carrier. Contact your mobile carrier for details about your messaging plan and any applicable charges.

📱 SMS Keywords and Responses

Opt-In Keyword:

To opt-in to receive text messages from OS Consultants, text START to our messaging number.

Opt-In Response Message:
“Welcome to OS Consultants SMS alerts! You’ll receive IT service updates, appointment reminders, and technical notifications. Msg&data rates may apply. Reply STOP to opt-out, HELP for help. Terms: https://osconsultants.net/terms-of-service“

Opt-Out Keyword:

To opt-out of receiving text messages from OS Consultants, reply STOP to any message.

Opt-Out Response Message:
“You have been successfully unsubscribed from OS Consultants SMS alerts. You will no longer receive text messages from us. To opt back in, reply START.”

Help Keyword:

For help information, reply HELP to any message from OS Consultants.

Help Response Message:
“OS Consultants SMS Help: You’re receiving IT service alerts. Msg&data rates may apply. Reply STOP to opt-out. Questions? Call (786) 646-6376 or email info@osconsultants.net“

🛑 How to Opt-Out of Text Messages

You can stop receiving text messages at any time:

  • Reply STOP to any text message you receive from OS Consultants
  • Your opt-out will be processed immediately
  • You will receive a confirmation message that you have been unsubscribed
  • No further messages will be sent unless you opt-in again by replying START

📅 Message Frequency

Message frequency varies based on your service needs and IT requirements. You may receive:

  • Service Updates: 1–5 messages per month
  • Appointment Reminders: As scheduled (typically 1–2 per appointment)
  • Technical Alerts: As needed for urgent issues (frequency varies)
  • Business Continuity Notifications: 1–3 messages per month
  • Account Information: 1–2 messages per month

Note: During critical IT incidents or maintenance windows, message frequency may temporarily increase to ensure you receive timely updates.

📞 Customer Care Contact Information

OS Consultants Customer Care

For technical support: Available 24/7 for critical issues
For billing questions: (786) 646-6376 during business hours
SMS Help: Reply HELP to any message for quick assistance

🔒 Privacy Policy

Link to Privacy Policy: www.osconsultants.net/privacy-policy

Privacy Policy Summary:

  • What information we collect when you opt-in
  • How we use and protect your information
  • Your rights regarding your personal data
  • How we comply with privacy regulations
  • How to contact us with privacy concerns

Consent to Receive Messages

By opting in via our website or by texting START, you agree to receive text messages from OS Consultants at the phone number you provide:

  • You must provide explicit consent (no pre-checked boxes or implied consent)
  • Your consent is not a condition of purchasing any services
  • You can withdraw consent at any time by replying STOP

Delivery and Technical Issues

While we strive for reliable delivery, OS Consultants cannot guarantee message delivery due to factors beyond our control, including but not limited to carrier issues, device compatibility, or network outages.

Compliance & Legal

Regulatory Compliance

This program complies with:

  • 10DLC (10-Digit Long Code) industry standards
  • TCPA (Telephone Consumer Protection Act)
  • CTIA Messaging Principles and Best Practices
  • CAN-SPAM Act requirements
  • Applicable state and federal privacy laws

Changes to This Policy

We may update these terms from time to time. The latest version will always be available at https://osconsultants.net/terms-of-service. Material changes will be communicated via text message or email.

By opting in, you acknowledge that you have read and agree to these Terms and Conditions.

OS Consultants
Think Tech, Speak Human
Miami, Florida